Murus not starting: grey window

Murus
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gkshenaut
Posts: 2
Joined: Thu Sep 22, 2016 8:19 pm

Murus not starting: grey window

Post by gkshenaut » Thu Sep 22, 2016 8:25 pm

On my Sierra server and Murus Pro 1.4.3, when I start Murus, all I see is a grey window with a spinning progress wheel. How should I proceed?

I was upgrading from an earlier versus of Murus (1.3.5), if that matters.

hany
Posts: 483
Joined: Wed Dec 10, 2014 5:20 pm

Re: Murus not starting: grey window

Post by hany » Fri Sep 23, 2016 7:17 pm

your Murus configuration is probably corrupted, I'm sorry.
You have to run Murus maintenance to clean up its configuration and reconfigure it.
To do so run Murus double clicking its icon and keeping the ALT/OPTION key pressed. Murus will open its maintenance window, click the first button on top. Murus will restart from clean empty configuration.

gkshenaut
Posts: 2
Joined: Thu Sep 22, 2016 8:19 pm

Re: Murus not starting: grey window

Post by gkshenaut » Fri Oct 07, 2016 2:13 am

Thanks, that worked. I imported my backup of the configuration and I suppose all is working (time will tell).

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